Thank you for choosing WorldBestDesigns for your creative needs. We strive to provide you with top-quality design services and products. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
- Eligibility for Refunds:
- Refund requests must be made within 14 days of the purchase date.
- Our services and products are eligible for a refund if they have not been delivered or accessed by you.
- Non-Eligibility for Refunds:
- Customized design projects or services that have been initiated and are in progress are not eligible for refunds.
- If you have approved the final design or received the final files, the purchase becomes non-refundable.
- Refund Process:
- To request a refund, please contact our customer support team at email@example.com with your order details and reason for requesting the refund.
- Once your request is received and approved, we will process the refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase.
- Incomplete or Unsatisfactory Work:
- If you are not satisfied with the quality of the work provided, please reach out to our customer support team. We are committed to addressing your concerns and finding a solution to ensure your satisfaction.
- Communication and Updates:
- We will keep you informed about the progress of your project and any updates via email. It’s important to regularly check your email for messages from our team.
- Modifications and Changes:
- If you need to modify your project’s requirements after initiating the work, additional charges may apply. Our team will communicate any changes in scope and pricing before proceeding.
- Contact Us:
- If you have any questions or concerns about our refund policy, please contact our customer support team at firstname.lastname@example.org.
Please note that our refund policy is subject to change without prior notice. It’s advisable to review our policy before making a purchase. We are here to provide you with the best service and support, and we appreciate your business.
Last updated: 20 Aug, 2023